/* Xcel Tech Academy Live Support Pro */
.xta-support{position:fixed;right:22px;bottom:22px;z-index:9999;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}.xta-support *{box-sizing:border-box}.xta-support-float{border:0!important;background:linear-gradient(135deg,#f97316,#ea580c)!important;color:#fff!important;border-radius:999px!important;min-height:58px;padding:8px 16px 8px 8px!important;display:flex!important;align-items:center;gap:10px;box-shadow:0 18px 45px #7c2d1238,0 4px 12px #11182724;cursor:pointer;position:relative}.xta-support-float-logo,.xta-support-logo{display:grid;place-items:center;background:#fff;border-radius:50%;overflow:hidden;flex:0 0 auto}.xta-support-float-logo{width:42px;height:42px;box-shadow:inset 0 0 0 1px #e5e7eb}.xta-support-float-logo img{width:32px;height:32px;object-fit:contain}.xta-support-float-copy{display:grid;text-align:left;line-height:1.1}.xta-support-float-copy b{font-size:14px}.xta-support-float-copy small{font-size:9px;opacity:.86;margin-top:3px}.xta-support-pulse{width:10px;height:10px;border-radius:50%;background:#4ade80;box-shadow:0 0 0 5px #4ade8030;position:absolute;right:5px;top:4px}.xta-support-window{position:absolute;right:0;bottom:72px;width:min(420px,calc(100vw - 28px));height:min(720px,calc(100vh - 110px));background:#fff;border:1px solid #dfe7e2;border-radius:22px;box-shadow:0 32px 90px #0f24194a;overflow:hidden;display:none;grid-template-rows:auto auto 1fr auto auto auto;transform-origin:bottom right}.xta-support-window.open{display:grid;animation:xtaSupportIn .18s ease-out}@keyframes xtaSupportIn{from{opacity:0;transform:translateY(10px) scale(.98)}to{opacity:1;transform:none}}.xta-support-head{background:linear-gradient(135deg,#082418,#104d31);color:#fff;padding:15px 16px;display:flex;justify-content:space-between;align-items:center;position:relative;overflow:hidden}.xta-support-head:after{content:'⬡  ◈  ⛓  ₿';position:absolute;right:58px;bottom:-10px;color:#ffffff13;font-size:29px;letter-spacing:10px}.xta-support-brand{display:flex;gap:10px;align-items:center;min-width:0;position:relative;z-index:2}.xta-support-logo{width:44px;height:44px;border-radius:13px}.xta-support-logo img{width:36px;height:36px;object-fit:contain}.xta-support-brand>div{display:grid}.xta-support-brand b{font-size:15px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.xta-support-brand small{font-size:10px;color:#cce7d5;margin-top:3px;display:flex;align-items:center;gap:5px}.xta-support-brand small i,.xta-support-status i{width:7px;height:7px;background:#22c55e;border-radius:50%;display:inline-block;box-shadow:0 0 0 4px #22c55e20}.xta-support-close{position:relative;z-index:3;border:0!important;width:38px;height:38px;border-radius:11px!important;background:#f97316!important;color:#fff!important;font-size:25px!important;line-height:1!important;cursor:pointer}.xta-support-progress{display:grid;grid-template-columns:repeat(3,1fr);background:#f7faf8;border-bottom:1px solid #e6ece8;padding:8px 12px;gap:7px}.xta-support-progress span{font-size:9px;text-align:center;color:#748379;font-weight:800;letter-spacing:.03em}.xta-support-progress span.active{color:#166534}.xta-support-body{overflow-y:auto;padding:14px;background:linear-gradient(180deg,#fbfdfc,#f7faf8);scrollbar-width:thin}.xta-support-welcome{padding:2px 2px 10px}.xta-support-kicker{font-size:9px;letter-spacing:.13em;color:#f97316;font-weight:900}.xta-support-welcome h3{font-size:18px;margin:5px 0;color:#10271a}.xta-support-welcome p{font-size:12px;line-height:1.55;color:#667085;margin:0}.xta-support-profile{margin:10px 0}.xta-support-profile-grid{display:grid;grid-template-columns:1fr 1fr;gap:7px}.xta-support-profile input,.xta-support-profile select{border:1px solid #dce5df;border-radius:10px;padding:9px 10px;font:inherit;font-size:11px;background:#fff;color:#25362c;min-width:0}.xta-support-quick{display:flex;gap:6px;overflow-x:auto;padding:4px 0 12px;scrollbar-width:none}.xta-support-quick::-webkit-scrollbar{display:none}.xta-support-quick button{white-space:nowrap;border:1px solid #fed7aa!important;background:#fff7ed!important;color:#9a3412!important;border-radius:999px!important;padding:7px 10px!important;font-size:10px!important;font-weight:800!important;cursor:pointer}.xta-support-log{display:grid;gap:10px}.xta-support-msg{display:flex;gap:8px;align-items:flex-start}.xta-support-msg.client{justify-content:flex-end}.xta-msg-avatar{width:30px;height:30px;border-radius:9px;background:#fff;border:1px solid #dfe7e2;display:grid;place-items:center;overflow:hidden;flex:0 0 auto}.xta-msg-avatar img{width:25px;height:25px;object-fit:contain}.xta-msg-content{max-width:85%;border:1px solid #e1e8e3;background:#fff;border-radius:14px;padding:10px 11px;box-shadow:0 4px 14px #10271a08}.xta-support-msg.client .xta-msg-content{background:#fff7ed;border-color:#fed7aa}.xta-support-msg.human .xta-msg-content{background:#ecfdf3;border-color:#bbf7d0}.xta-msg-content b{font-size:10px;color:#647067;text-transform:uppercase;letter-spacing:.05em}.xta-msg-content p{font-size:12px;color:#27382e;line-height:1.58;margin:5px 0}.xta-msg-content small{font-size:8px;color:#98a2b3}.xta-msg-links{display:flex;gap:5px;flex-wrap:wrap;margin:7px 0}.xta-msg-links a{font-size:9px;font-weight:800;text-decoration:none;color:#166534;background:#eefaf1;border:1px solid #cfe9d7;border-radius:999px;padding:5px 7px}.xta-support-nav{display:flex;gap:5px;padding:8px 12px;border-top:1px solid #e9eeeb;overflow-x:auto;background:#fff}.xta-support-nav a{white-space:nowrap;font-size:9px;font-weight:850;color:#166534;text-decoration:none;background:#eff8f1;border-radius:999px;padding:6px 8px}.xta-support-composer{display:grid;grid-template-columns:1fr 44px;gap:7px;padding:8px 12px;background:#fff}.xta-support-composer textarea{resize:none;max-height:100px;border:1px solid #d9e2dc;border-radius:11px;padding:10px 11px;font:inherit;font-size:12px;outline:none}.xta-support-composer textarea:focus{border-color:#f97316;box-shadow:0 0 0 3px #f9731615}.xta-support-composer button{border:0!important;border-radius:11px!important;background:#f97316!important;color:#fff!important;font-size:18px!important;cursor:pointer}.xta-support-human{margin:0 12px 7px!important;border:0!important;border-radius:11px!important;padding:10px!important;background:linear-gradient(135deg,#0f5132,#166534)!important;color:#fff!important;font-weight:850!important;cursor:pointer}.xta-support-human:disabled{opacity:.65;cursor:not-allowed}.xta-support-status{display:flex;align-items:center;gap:7px;padding:0 13px 10px;background:#fff;font-size:9px;color:#77847c}.xta-support-status i.closed{background:#94a3b8;box-shadow:none}.xta-support-empty{padding:20px;text-align:center;color:#98a2b3;font-size:11px}
/* Super Admin Support Desk */
.support-pro-head{display:flex;justify-content:space-between;gap:18px;align-items:flex-start;margin-bottom:18px}.support-pro-head h1{margin:5px 0}.support-admin-stats{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:16px}.support-admin-stats .card{padding:15px}.support-admin-stats b{display:block;font-size:24px;margin-top:6px}.support-pro-tabs{display:flex;gap:7px;margin-bottom:16px}.support-pro-tabs a{border:1px solid #dfe6e1;border-radius:999px;padding:8px 12px;text-decoration:none;color:#344054;font-size:12px;font-weight:800;background:#fff}.support-pro-tabs a.active{background:#f97316;color:#fff;border-color:#f97316}.support-desk-pro{display:grid;grid-template-columns:330px minmax(0,1fr);gap:14px;min-height:620px}.support-inbox-pro,.support-chat-pro{background:#fff;border:1px solid #e2e8e4;border-radius:16px;overflow:hidden}.support-inbox-head{padding:14px;border-bottom:1px solid #edf1ee}.support-inbox-head input{width:100%;border:1px solid #dfe5e1;border-radius:9px;padding:9px}.support-thread-list{max-height:560px;overflow-y:auto}.support-thread-row{display:grid;grid-template-columns:1fr auto;gap:8px;padding:12px 14px;border-bottom:1px solid #f0f2f1;text-decoration:none;color:#26382d}.support-thread-row:hover,.support-thread-row.active{background:#f5faf7}.support-thread-row b{font-size:13px}.support-thread-row small,.support-thread-row em{display:block;font-size:10px;color:#7d8981;margin-top:3px;font-style:normal}.support-thread-row em{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:240px}.support-thread-status{width:10px;height:10px;border-radius:50%;background:#94a3b8;margin-top:4px}.support-thread-status.human{background:#f97316;box-shadow:0 0 0 4px #f9731620}.support-thread-status.ai{background:#22c55e}.support-chat-top{padding:14px 16px;border-bottom:1px solid #edf1ee;display:flex;justify-content:space-between;gap:12px}.support-chat-top span{display:block;font-size:11px;color:#667085;margin-top:3px}.support-admin-log{padding:16px;min-height:420px;max-height:480px;overflow-y:auto;background:#f8faf9;display:grid;align-content:start;gap:10px}.support-admin-bubble{max-width:80%;padding:11px 13px;border-radius:13px;border:1px solid #e1e7e3;background:#fff}.support-admin-bubble.member,.support-admin-bubble.visitor{justify-self:start}.support-admin-bubble.admin{justify-self:end;background:#ecfdf3;border-color:#bbf7d0}.support-admin-bubble.assistant{justify-self:start;background:#fff7ed;border-color:#fed7aa}.support-admin-bubble b{font-size:10px;text-transform:uppercase;color:#667085}.support-admin-bubble p{margin:5px 0;font-size:12px;line-height:1.55}.support-admin-bubble small{font-size:9px;color:#98a2b3}.support-admin-reply{display:grid;grid-template-columns:1fr auto;gap:8px;padding:12px;border-top:1px solid #edf1ee}.support-admin-reply textarea{border:1px solid #dbe3dd;border-radius:10px;padding:10px;resize:vertical;min-height:60px}.support-kb-grid{display:grid;grid-template-columns:360px 1fr;gap:14px}.support-kb-list{display:grid;gap:9px}.support-kb-item{padding:13px;border:1px solid #e2e7e4;border-radius:12px;background:#fff}.support-kb-item p{font-size:11px;color:#667085;line-height:1.5}.support-settings-form{max-width:760px}.support-settings-form .field{margin-bottom:12px}
@media(max-width:900px){.support-desk-pro,.support-kb-grid{grid-template-columns:1fr}.support-admin-stats{grid-template-columns:repeat(2,1fr)}}
@media(max-width:640px){.xta-support{right:10px;bottom:10px}.xta-support-float{min-height:52px;padding-right:12px!important}.xta-support-float-logo{width:38px;height:38px}.xta-support-float-copy small{display:none}.xta-support-window{position:fixed;inset:8px;width:auto;height:auto;bottom:8px;border-radius:18px}.xta-support-profile-grid{grid-template-columns:1fr}.xta-support-welcome h3{font-size:17px}.support-admin-stats{grid-template-columns:1fr 1fr}.support-pro-tabs{overflow-x:auto}.support-pro-tabs a{white-space:nowrap}.support-chat-top{display:block}.support-admin-bubble{max-width:92%}}